The Influence of Islamic Leadership on Employee Performance with Intrinsic and Extrinsic Motivation as Intervening Variables : Study at PT. Bank Muamalat Indonesia, Tbk Malang Branch and Batu Sub-Branch
Abstract
In the years 2020-2021, PT. Bank Muamalat Indonesia, Tbk experienced a decline in employee performance by 0.37%, which potentially has significant implications for the sustainability of the banking institution. To address this issue, the bank needs to implement appropriate strategies to enhance intrinsic and extrinsic motivation among employees. With increased intrinsic and extrinsic motivation, it is anticipated that employees will be more motivated to improve their performance. The importance of building intrinsic and extrinsic motivation among employees aligns with the values of Islamic leadership. Therefore, this research aims to analyze the direct and indirect effects of Islamic leadership on employee performance at PT. Bank Muamalat Indonesia, Tbk in KC Malang and KCP Batu. Using a quantitative approach, the study involves 45 employees as the population from PT. Bank Muamalat Indonesia, Tbk in KC Malang and KCP Batu. Data collection is conducted through questionnaires, and hypothesis analysis employs the Structural Equation Model (SEM) based on Partial Least Squares (PLS) using the SmartPLS 4 application. The research findings indicate that extrinsic motivation significantly influences employee performance. Islamic leadership also has a positive effect on intrinsic and extrinsic motivation. Furthermore, extrinsic motivation plays a mediating role in mediating the influence of Islamic leadership on employee performance. Thus, the application of Islamic leadership values can be an effective strategy in enhancing employee performance in the Islamic banking environment
References
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Kumalasari, E. A., Muthalib, A. A., &; Nur, M. (2023). The Effect of Ethical Leadership and Communication Skills on Employee Performance with Motivation as a Mediation Variable in the Regional Inspectorate of Southeast Sulawesi Province. Journal of Economics and Business, 3(2), 171–182.
Mahfudiyanto, M. (2021). The influence of intrinsic motivation and extrinsic motivation on the performance of Astra Infra Solution Mojokerto employees. JPEKBM (Journal of Economics, Entrepreneurship, Business and Management Education), 5(1), 37. https://doi.org/10.32682/jpekbm.v5i1.1983
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Nasution, R. A., &; Mujiatun, S. (2023). The influence of leadership style and work motivation on employee performance in an Islamic perspective (Case Study of Bank Muamalat Medan City Hall). JOURNAL OF ACCOUNTING MANAGEMENT (JUMSI), 3(4), 2109–2115.
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Sani, A., &; Maharani Ekowati, V. (2020). Spirituality at work and organizational commitment as moderating variables in relationship between Islamic spirituality and OCB IP and influence toward employee performance. Journal of Islamic Marketing, 11(6), 1777–1799. https://doi.org/10.1108/JIMA-08-2018-0140
Shareef, R. A., &; Atan, T. (2019). The influence of ethical leadership on academic employees' organizational citizenship behavior and turnover intention: Mediating role of intrinsic motivation. Management Decision, 57(3), 583–605. https://doi.org/10.1108/MD-08-2017-0721
Sugiyono. (2018). Quantitative Research Methods (Setiyawami (ed.)). Alfabeta, Bandung.
Sunanda, W. D. (2020). The Influence of Islamic Leadership and Religiosity on Employee Performance through Employee Job Satisfaction as an Intervening Variable. Syntax Literate ; Indonesian Scientific Journal, 17(1), 20–36. https://doi.org/10.36418/syntax-literate.v6i1.2282
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Triadi, R., Hidayah, S., &; Fasochah. (2019). The influence of intrinsic and extrinsic motivation on employee performance mediated by organizational commitment (study on Semarang City Land Office employees). Journal of Management Economics and Accounting, Oct(47), 1–17. https://jonedu.org/index.php/joe/article/view/78
Ullah, I., Mirza, B., &; Jamil, A. (2021). The influence of ethical leadership on innovative performance: modeling the mediating role of intellectual capital. Journal of Management Development, 40(4), 273–292. https://doi.org/10.1108/JMD-08-2020-0277
Zaim, H., Erzurum, E., Zaim, S., Uluyol, B., &; Seçgin, G. (2022). The influence of Islamic leadership on work performance in service industry: an empirical analysis. International Journal of Ethics and Systems. https://doi.org/10.1108/IJOES-12-2021-0242
Zuhdi, Suharjo, B., &; Sumarno, H. (2016). Comparison of parameter estimation of structural coefficient models through SEM and PLS-SEM. Journal of Mathematics and Its Applications, 15(2), 11–22. https://doi.org/10.29244/jmap.15.2.11-22
Abrori, F. (2022). Sharia Principle Mechanism in Sharia Bank Products. Journal of Shari'ah Economics, 3(2), 192–205.
Adam, A., Machasin, &; Efni, Y. (2021). The Effect of Motivation and Leadership on Job Satisfaction and Employee Performance at PT. Primalayan Citra Mandiri (Datascrip Service Center) in Indonesia. KIAT Journal of Economics, 32(1), 48–56. https://doi.org/10.25299/kiat.2021.vol32(1).7407
Adisty, A. V. (2023). The Effect of Islamic Work Motivation and Islamic Work Environment on Employee Performance (Case study at Bank Syari'ah Indonesia KC Bandung Suniaraja). Journal of Educational and Cultural Studies, 2(1), 266–274.
Agustin, H. (2021). Islamic Bank Theory. JPS (Journal of Sharia Banking), 2(1), 67–83. https://doi.org/10.46367/jps.v2i1.279
Annur, C. M. (2023). Total Muslim Population in ASEAN Region (2023). Katadata Media Network. https://databoks.katadata.co.id/datapublish/2023/03/28/ini-jumlah-populasi-muslim-di-kawasan-asean-indonesia-terbanyak#:~:text=Jumlah this is equivalent to 0%2C1,Indonesia%3A 237,558,000 people
Chin, W. W., &; College, C. T. B. (2000). Partial Least Squares For Researchers : An overview and presentation of recent advances using the PLS approach. Agenda, 1–34.
Darwin, M., Mamondol, M. R., Sormin, S. A., Nurhayati, Y., Tambunan, H., Sylvia, D., Adnyana, M. D. M., Prasetiyo, B., Asionsta, V., &; Gebang, A. A. (2021). Quantitative Approach Research Methods.
Derwana, Harahap, K., Zubeir, A., Leonia, A., &; Harahap, M. S. (2020). The influence of intrinsic motivation, leadership and work discipline on the performance of employees of the Community and Village Empowerment Office of South Labuhanbatu Regency. JRAM (Journal of Multiparadigm Accounting Research), 7(2), 160–169. https://doi.org/10.30743/akutansi.v7i2.3373
Desri, S., Nazaruddin, E., Sabila, S. S., &; Alfiana, M. P. (2023). The influence of Islamic leadership and religiosity on employee performance. Journal of Innovation and Community Service, 2(3), 631–636.
Febriati, V. A. (2023). Complete List of Sharia Banks in Indonesia, From BSI to BJB Syariah. Tempo.Co. https://bisnis.tempo.co/read/1687458/daftar-lengkap-bank-syariah-di-indonesia-mulai-bsi-hingga-bjb-syariah?page_num=2
Fernandes, A. A. R., & Solimun. (2016). Statistical Modeling on Reliability and Survival Analysis (T. U. Press (ed.)). UB Press.
Fitri, N. A., Basri, H., Andriyani, I., Even, N., &; Palembang. (2023). The Influence of Leadership Style on Employee Performance with Work Motivation as an Intervening Variable (Case Study on Kanca Employees of Bank Syariah Indonesia Palembang). Journal of Economic Review – Scientific Journal of Economics and Business, 11(2), 1087–1094.
Hamid, R. S., &; Anwar, S. M. (2019). Variant-Based Structural Equition Modeling (SEM): Basic Concepts and Applications with SmartPLS 3.2.8 Program in Business Research. In Abiratno, S. Nurdiyanti, &; A. D. Raksanagara (Eds.), Journal of Primary School Teacher Education Research (Vol. 6, Issue August). PT Inkubator writers Indonesia (Indonesian Writers Institute).
Harahap, S. (2016). The Influence of Islamic Leadership and Work Motivation on Employee Performance at PT. Bank Syariah Mandiri , Tbk. Human Falah, 3(2), 153–270.
Hassi, A., Balambo, M. A., &; Aboramadan, M. (2021). Impacts of spirituality, intrinsic religiosity and Islamic work ethics on employee performance in Morocco: the mediating role of intrinsic motivation. Journal of Islamic Accounting and Business Research, 12(3), 439–456. https://doi.org/10.1108/JIABR-05-2020-0131
Hisnidah, M., &; Solekah, N. A. (2023). Analysis of the Effect of Compensation, Work Discipline, Work Facilities, Work Life Balance and Flexible Work Space on the Performance of Bank Muamalat Indonesia Kc Malang Employees. Journal of Sharia Economics, 6(2), 303–315.
Jannah, N. W. L., & Endratno, H. (2017). The Effect of Intrinsic Motivation, Extrinsic Motivation, Work Environment and Organizational Culture on the Performance of Banjarnegara Islamic Hospital Employees. Journal of Management and Business, XVII(1), 1–14.
Jannah, U. R., &; Siswanto. (2022). The influence of religiosity and job satisfaction on employee performance is mediated by work motivation in employees of Perumda Air Minum Tugu Tirta Malang City. The American Journal of Humanities and Social Sciences Research, 05(02), 93–98. http://repository.uin-malang.ac.id/10544/%0Ahttp://repository.uin-malang.ac.id/10544/7/10544.pdf
Jansen. (2019). The Effect of Service Attributes on Overall Satisfaction and Membership Renewal Intention of Members of Knockout Boxing Camp Surabaya. Journal of Chemical Information and Modeling, 53(9), 1689–1699.
Kumalasari, E. A., Muthalib, A. A., &; Nur, M. (2023). The Effect of Ethical Leadership and Communication Skills on Employee Performance with Motivation as a Mediation Variable in the Regional Inspectorate of Southeast Sulawesi Province. Journal of Economics and Business, 3(2), 171–182.
Mahfudiyanto, M. (2021). The influence of intrinsic motivation and extrinsic motivation on the performance of Astra Infra Solution Mojokerto employees. JPEKBM (Journal of Economics, Entrepreneurship, Business and Management Education), 5(1), 37. https://doi.org/10.32682/jpekbm.v5i1.1983
Maulana, F. H., Hamid, D., &; Mayoan, Y. (2015). The influence of intrinsic motivation, extrinsic motivation and organizational commitment on employee performance at Bank BTN Malang Branch Office. 22(1), 1–23.
Muamalat, B. (2016). Profile of Bank Muamalat. Bank Muamalat. https://www.bankmuamalat.co.id/
Mukaromah, H. (2022). The influence of Islamic leadership on employee performance through work motivation as an intervening variable in BMT Hasanah Ponorogo employees. Etihad: Journal of Islamic Banking and Finance, 2(2), 142–154. https://doi.org/10.21154/etihad.v2i2.5072
Mukmin, S., &; Prasetyo, I. (2021). The influence of leadership style and organizational culture on employee performance through employee job satisfaction as an intervening variable. Journal of Business Managerial, 4(2), 123–136. https://doi.org/10.37504/jmb.v4i2.297
Mulsiansyah, M., Indarti, S., &; Machasin. (2023). The Influence of Leadership and Competence on Employee Performance through Motivation as an Intervening Variable. Journal of Competitiveness, 9(2), 409–422. https://doi.org/10.55123/mamen.v1i4.1020
Nasution, R. A., &; Mujiatun, S. (2023). The influence of leadership style and work motivation on employee performance in an Islamic perspective (Case Study of Bank Muamalat Medan City Hall). JOURNAL OF ACCOUNTING MANAGEMENT (JUMSI), 3(4), 2109–2115.
Nurhamsiah, S., Yafiz, M., &; Rahmani, N. A. B. (2023). The Influence of Leadership, Competency and Organizational Citizenship Behavior on Employee Performance with Motivation as an Intervening Variable at Bank Sumut Syariah Brigadier General Katamso Branch. Religion Education Social Laa Roiba Journal, 6(1), 1039–1059. https://doi.org/10.47476/reslaj.v6i1.4571
Parastika, P., Hartini, T., &; Amri, U. (2021). The Influence of Religiosity and Knowledge on Saving Decisions at Islamic Banks with Interest as an Intervening Variable. Journal of Intellectuality: Islamic, Social and Science, 10(1), 177–187. https://doi.org/10.19109/intelektualita.v10i1.8609
Prayoga, K. A., Zahro, &; Muhardono, A. (2022). The Effect of Work Experience, Work Ability, and Promotion on Employee Performance (Study at Bank Muamalat Pekalongan, Batang, and Pemalang). Proceedings of FEB UNIKAL National Seminar 2022, 1225–1233.
Putra, A. T., Herawati, J., &; Kurniawan, I. S. (2023). The Effect of Intrinsic Motivation, Extrinsic Motivation, Organizational Culture, and Organizational Commitment on Employee Performance. Al-Kharaj : Journal of Islamic Economics, Finance &; Business, 5(4), 1751–1765. https://doi.org/10.47467/alkharaj.v5i4.1974
Sabila, F., &; Firmansyah, F. (2022). The influence of leadership style and motivation during the pandemic on the performance of Bank Muamalat Malang Raya employees. Journal of Tabarru': Islamic Banking and Finance, 5(2), 377–386. https://doi.org/10.25299/jtb.2022.vol5(2).9516
Sani, A., &; Maharani Ekowati, V. (2020). Spirituality at work and organizational commitment as moderating variables in relationship between Islamic spirituality and OCB IP and influence toward employee performance. Journal of Islamic Marketing, 11(6), 1777–1799. https://doi.org/10.1108/JIMA-08-2018-0140
Shareef, R. A., &; Atan, T. (2019). The influence of ethical leadership on academic employees' organizational citizenship behavior and turnover intention: Mediating role of intrinsic motivation. Management Decision, 57(3), 583–605. https://doi.org/10.1108/MD-08-2017-0721
Sugiyono. (2018). Quantitative Research Methods (Setiyawami (ed.)). Alfabeta, Bandung.
Sunanda, W. D. (2020). The Influence of Islamic Leadership and Religiosity on Employee Performance through Employee Job Satisfaction as an Intervening Variable. Syntax Literate ; Indonesian Scientific Journal, 17(1), 20–36. https://doi.org/10.36418/syntax-literate.v6i1.2282
Timas, N. F. M., Setyowati, D. E., &; Susanto. (2023). The Influence of Work Environment, Leadership and Career Development on Motivation and its Impact on Work Productivity of Rectorate Employees of State Islamic University (UIN) Syarif Hidayatullah Jakarta. Almatama Journal of Business Management, 2(1), 26–44. https://ejournal.stiebi.ac.id/index.php/jmba
Triadi, R., Hidayah, S., &; Fasochah. (2019). The influence of intrinsic and extrinsic motivation on employee performance mediated by organizational commitment (study on Semarang City Land Office employees). Journal of Management Economics and Accounting, Oct(47), 1–17. https://jonedu.org/index.php/joe/article/view/78
Ullah, I., Mirza, B., &; Jamil, A. (2021). The influence of ethical leadership on innovative performance: modeling the mediating role of intellectual capital. Journal of Management Development, 40(4), 273–292. https://doi.org/10.1108/JMD-08-2020-0277
Zaim, H., Erzurum, E., Zaim, S., Uluyol, B., &; Seçgin, G. (2022). The influence of Islamic leadership on work performance in service industry: an empirical analysis. International Journal of Ethics and Systems. https://doi.org/10.1108/IJOES-12-2021-0242
Zuhdi, Suharjo, B., &; Sumarno, H. (2016). Comparison of parameter estimation of structural coefficient models through SEM and PLS-SEM. Journal of Mathematics and Its Applications, 15(2), 11–22. https://doi.org/10.29244/jmap.15.2.11-22
Published
2024-05-31
How to Cite
MUBAROK, Ahmad Zaki; SISWANTO, Siswanto.
The Influence of Islamic Leadership on Employee Performance with Intrinsic and Extrinsic Motivation as Intervening Variables : Study at PT. Bank Muamalat Indonesia, Tbk Malang Branch and Batu Sub-Branch.
JMK (Jurnal Manajemen dan Kewirausahaan), [S.l.], v. 9, n. 2, p. 103-123, may 2024.
ISSN 2656-0771.
Available at: <https://ejournal.uniska-kediri.ac.id/index.php/ManajemenKewirausahaan/article/view/4895>. Date accessed: 21 dec. 2024.
doi: https://doi.org/10.32503/jmk.v9i2.4895.
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Section
Artikel Ilmiah
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