Perceived Organizational Support and Justice on Organizational Commitment through Job Satisfaction In Bengkulu Teachers
Abstract
This research investigated the connections between perceived organizational support, organizational justice, and organizational commitment using job satisfaction as a mediating. The study was aimed among teachers at 25 public lower secondary schools in Bengkulu City. Nine schools were selected from this population using cluster random sampling, resulting in 234 valid respondents using a probability-based sampling method. Questionnaires with a five-point likert scale were used to gather data. Partial least squares modeling was used to examine the data using the SmartPLS program. The outcomes demonstrate that commitment is strongly and favorably fixed by job satisfaction. Additionally, it was found that both justice and organizational support significantly contribute to increased job satisfaction. Perceived organizational support had no direct impact on organizational commitment. Its influence only occurred when job satisfaction acted as a mediating aspect, indicating a complete mediation effect. In contrast, organizational justice influences organizational commitment in two ways: directly and indirectly, over job satisfaction. Taken together, these findings emphasize the central role of job satisfaction as a key connecting factor through organizational justice and organizational support shape teachers commitment to their organization.
References
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Azmi, Z., & Sulastri. (2020). The Effect of Resilient Leadership, Organizational Justice and Organizational Culture on Organizational Commitments at Employees of PT-PN VI Kayu Aro. 152, 941–952. https://doi.org/10.2991/aebmr.k.201126.102
Bano, S., Ramzan, S., Anjum, M. A., & Dapeng, L. (2017). Does Perceived Social Support Mediate the Relationship of Perceived Organizational Support and Job Satisfaction? A Structural Equation Modeling Approach". Journal of Managerial Sciences, XI (03), 105-118. Journal of Managerial …. https://www.qurtuba.edu.pk/jms/default_files/JMS/special_edition/2 AMOS/07 (AIC-AMOS 2017) 105-118 Adeel Anjum.pdf
Chegini, Z., Janati, A., Jafarabadi, M. A., & Khosravizadeh, O. (2019). Organizational commitment, job satisfaction, organizational justice and self- efficacy among nurses. 6(2), 86–93.
Chen, S. Y., Wu, W. C., Chang, C. S., Lin, C. T., Kung, J. Y., Weng, H. C., Lin, Y. T., & Lee, S. I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research, 15(1), 1–17. https://doi.org/10.1186/s12913-015-1016-8
Darmawan, D., & Mardikaningsih, R. (2021). Studi Tentang Peran Kualitas Kehidupan Kerja , Kepemimpinan dan Persepsi Dukungan Organisasi Terhadap Komitmen Organisasi. 4(1), 89–98.
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Ghaderi, Z., Tabatabaei, F., Khoshkam, M., & Shahabi Sorman Abadi, R. (2023). Exploring the Role of Perceived Organizational Justice and Organizational Commitment as Predictors of Job Satisfaction among Employees in the Hospitality Industry. International Journal of Hospitality and Tourism Administration, 24(3), 415–444. https://doi.org/10.1080/15256480.2021.1988882
Gopinath, D. R. (2020). Impact of Job Satisfaction on Organizational Commitment Among the Academic Leaders of Tamil Nadu Universities. Gedrag & Organisatie Review, 33(02). https://doi.org/10.37896/gor33.02/241
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis. https://doi.org/10.1002/9781119409137.ch4
Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM).
Hakami, A., Almutairi, H., Alsulyis, R., Rrwis, T. Al, & Battal, A. Al. (2020). The Relationship between Nurses Job Satisfaction and Organizational Commitment. Health Science Journal, 14(1), 1–5. https://doi.org/10.36648/1791-809x.14.1.692
Hery, S. (2022). Siswi SMP di Bengkulu Dicekik Kepsek Sampai Trauma Ke Sekolah. DetikSumut. https://www.google.com/amp/s/www.detik.com/sumut/hukum-dan-kriminal/d-6323018/siswi-smp-di-bengkulu-dicekik-kepsek-sampai-trauma-ke-sekolah/amp
Imamoglu, S. Z., Ince, H., Turkcan, H., & Atakay, B. (2019). The Effect of Organizational Justice and Organizational Commitment on Knowledge Sharing and Firm Performance. Procedia Computer Science, 158, 899–906. https://doi.org/10.1016/j.procs.2019.09.129
Ingsih, K., Prayitno, A., Waluyo, D. E., & Suhana, S. (2020). Mediating Roles of Job Satisfaction toward the Organizational Commitment of Employees in the Public Sector. Journal of Asian Finance, Economics and Business, 7(10), 999–1006. https://doi.org/10.13106/jafeb.2020.vol7.no10.999
Iqbal, Q., & Ahmad, B. (2016). Organizational Justice, Trust and Organizational Commitment in Banking Sector of Pakistan. Journal of Applied Economics and Business, 4(01), 26–43.
Juniandra, R. (2023). Berkelahi dengan Guru karena Soal Matematika, Siswa SMP di Kota Bengkulu Kini jadi Pesakitan. Bengkulu.Tribunnews.Com. https://www.google.com/amp/s/bengkulu.tribunnews.com/amp/2023/01/12/berkelahi-dengan-guru-karena-soal-matematika-siswa-smp-di-kota-bengkulu-kini-jadi-pesakitan
Kristanto, H. (2015). Keadilan Organisasional, Komitmen Organisasional, Dan Kinerja Karyawan. Jurnal Manajemen Dan Kewirausahaan (Journal of Management and Entrepreneurship), 17(1), 86–98. https://doi.org/10.9744/jmk.17.1.86-98
Linda, M. R., & Yonita, R. (2018). The Effect of Job Satisfaction and Perceived Organizational Support on Organizational Commitment of Banksr Employees in Padang. 57(Piceeba), 216–222. https://doi.org/10.2991/piceeba-18.2018.50
Maan, A. T., Abid, G., Butt, T. H., Ashfaq, F., & Ahmed, S. (2020). Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6(1), 1–10. https://doi.org/10.1186/s43093-020-00027-8
Majid, U. (2018). Research Fundamentals: Study Design, Population, and Sample Size. Undergraduate Research in Natural and Clinical Science and Technology Journal, 2(1), 1–7. https://doi.org/10.26685/urncst.16
Pelealu, D. R. (2022). The Effect of Perceived Organizational Support, Psychological Well-Being, and Person Job Fit on Organizational Commitment through Organizational Citizenship Behavior (OCB) as Variable Intervening in Automotif Companies. Scholars Journal of Economics, Business and Management, 9(4), 81–94. https://doi.org/10.36347/sjebm.2022.v09i04.003
Purnama, A. N. C. (2020). Pengaruh Persepsi Pengembangan Karir dan Dukungan Organisasi terhadap Komitmen Organisasi. 8(2), 316–328.
Riska, Perizade, B., & Zunaidah. (2023). The impact of Perceived Organizational Support on Commitment with Satisfaction as a Mediating Variable on Employees with Disabilities at PT. Omron. International Journal of Social Science Research and Review, 6(1), 252–259. http://dx.doi.org/10.47814/ijssrr.v6i1.456
Saha, R. (2016). Factors Influencing Organizational Commitment - Research And Lessons. 8(3), 36–48.
Sari, N. K. (2019). Pengaruh Persepsi Dukungan Organisasi Dan Keadilan Organisasi Terhadap Kepuasan Kerja. 7(1), 120–128.
Silitonga, N., Novitasari, D., Sutardi, D., Sopa, A., Asbari, M., Yulia, Y., Supono, J., & Fauji, A. (2020). the Relationship Oftransformational Leadership, Organizational Justice and Organizational Commitment: a Mediation Effect of Job Satisfaction. Journal of Critical Reviews, 7(19), 108–119.
Sukarmin, & Sin, I. (2022). the Influence of Principal Instructional Leadership Behaviour on the Organisational Commitment of Junior High School Teachers in Surakarta. Malaysian Journal of Learning and Instruction, 19(2), 69–95. https://doi.org/10.32890/mjli2022.19.2.3
Sukarmin, & Sin, I. (2024). The Influence of Principal Instructional Leadership Behaviour on the Organisational Commitment of Junior High School Teachers in Surakarta. Malaysian Journal of Learning and Instruction, 21(1), 217–247.
Sulistyawati, N., Setyadi, I. K., & Nawir, J. (2022). Pengaruh Lingkungan Kerja, Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Karyawan Millenial. Studi Ilmu Manajemen Dan Organisasi, 3(1), 183–197. https://doi.org/10.35912/simo.v3i1.680
Supriya, C., & Dadhabai, S. (2024). Analyzing the impact of organization justice on employee commitment. Does job satisfaction mediate the relationship. MATEC Web of Conferences, 392, 01051. https://doi.org/10.1051/matecconf/202439201051
Tawiah, K. A., & Mensah, J. (2016). Occupational Health and Safety and Organizational Commitment: Evidence from the Ghanaian Mining Industry. Safety and Health at Work, 7(3), 225–230. https://doi.org/10.1016/j.shaw.2016.01.002
Tourindo, W. (2024). Jadi Tersangka Dugaan Korupsi Dana BOS Rp1 Miliar, 2 Guru SMP di Bengkulu Ditahan. Rakyat Bengkulu. https://www.google.com/amp/s/harianrakyatbengkulu.bacakoran.co/amp/14620/jadi-tersangka-dugaan-korupsi-dana-bos-rp1-miliar-2-guru-smp-di-bengkulu-ditahan
Umayatin, S., & Agustina, T. S. (2023). Komitmen Organisasional Karyawan Indomaret Di Bojonegoro Ditinjau Dari Keadilan Organisasional, Kepuasan Kerja Dan Trust. 19(1).
Veress, Z. E., & Gavreliuc, A. (2018). Organizational Commitment, Organizational Justice and Work Satisfaction: A Comprehensive Model in a Romanian Organizational Setting. Romanian Journal of Applied Psychology, 20(2), 60–69. https://doi.org/10.24913/rjap.20.2.05
Zumrah, A. R., & Boyle, S. (2015). The effects of perceived organizational support and job satisfaction on transfer of training. Personnel Review, 44(2), 236–254. https://doi.org/10.1108/PR-02-2013-0029
Akkoca, Y. (2023). The Mediation of Job Satisfaction Between Perceived Organizational Support and Organizational Commitment. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9(1), 350–362. https://doi.org/10.31592/aeusbed.1105200
Al-Douri, Z. (2020). Organizational justice and its impact on job satisfaction: Evidence from transportation industry. Management Science Letters, 10(2), 351–360. https://doi.org/10.5267/j.msl.2019.8.035
Aliddin, L. A., Syaifuddin, D. T., Montundu, Y., & Marlina, S. (2024). The Impact of Perceived Organizational Support and Social Support on Employee Performance: The Mediating Role of Organizational Commitment. Journal of Economics, Business, and Accountancy Ventura, 27(2), 253–273. https://doi.org/10.14414/jebav.v27i2.4610
Alyani, N. N., Siti, N., Siregar, S., & Hardjo, S. (2025). PERCEIVED ORGANIZATIONAL SUPPORT AND ORGANIZATIONAL COMMITMENT OF GENERATION Z EMPLOYEES : JOB SATISFACTION AS A MEDIATOR. 4(4), 1649–1660.
Azmi, Z., & Sulastri. (2020). The Effect of Resilient Leadership, Organizational Justice and Organizational Culture on Organizational Commitments at Employees of PT-PN VI Kayu Aro. 152, 941–952. https://doi.org/10.2991/aebmr.k.201126.102
Bano, S., Ramzan, S., Anjum, M. A., & Dapeng, L. (2017). Does Perceived Social Support Mediate the Relationship of Perceived Organizational Support and Job Satisfaction? A Structural Equation Modeling Approach". Journal of Managerial Sciences, XI (03), 105-118. Journal of Managerial …. https://www.qurtuba.edu.pk/jms/default_files/JMS/special_edition/2 AMOS/07 (AIC-AMOS 2017) 105-118 Adeel Anjum.pdf
Chegini, Z., Janati, A., Jafarabadi, M. A., & Khosravizadeh, O. (2019). Organizational commitment, job satisfaction, organizational justice and self- efficacy among nurses. 6(2), 86–93.
Chen, S. Y., Wu, W. C., Chang, C. S., Lin, C. T., Kung, J. Y., Weng, H. C., Lin, Y. T., & Lee, S. I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research, 15(1), 1–17. https://doi.org/10.1186/s12913-015-1016-8
Darmawan, D., & Mardikaningsih, R. (2021). Studi Tentang Peran Kualitas Kehidupan Kerja , Kepemimpinan dan Persepsi Dukungan Organisasi Terhadap Komitmen Organisasi. 4(1), 89–98.
Dewan Perwakilan Rakyat Indonesia. (2005). Undang-Undang (UU) tentang guru dan dosen nomor 14. Dewan Perwakilan Rakyat Indonesia, 2. https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=2ahUKEwjWxrKeif7eAhVYfysKHcHWAOwQFjAAegQICRAC&url=https%3A%2F%2Fwww.ojk.go.id%2Fid%2Fkanal%2Fpasar-modal%2Fregulasi%2Fundang-undang%2FDocuments%2FPages%2Fundang-undang-nomo
Dewati, P. (2018). Guru SMP di Bengkulu Jadi Korban Kekerasan Kepala Sekolah. KumparanNEWS. https://kumparan.com/kumparannews/guru-smp-di-bengkulu-jadi-korban-kekerasan-kepala-sekolah
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support Eisenberger and Huntington. In Journal of Applied Psychology (Vol. 71, Issue 3, pp. 500–507).
Eisenberger, R., Shanock, L. R., & Wen, X. (2020). Perceived Organizational Support : Why Caring About Employees Counts. 1–24.
Elisa Estarini, Cicilia Dyah Sulistyaningrum Indrawati, & Hery Sawiji. (2023). Pengaruh Iklim Organisasi Dan Beban Kerja Terhadap Komitmen Guru Di SMK Negeri 1 Surakarta. Lokawati : Jurnal Penelitian Manajemen Dan Inovasi Riset, 1(5), 1–11. https://doi.org/10.61132/lokawati.v1i5.102
Ghaderi, Z., Tabatabaei, F., Khoshkam, M., & Shahabi Sorman Abadi, R. (2023). Exploring the Role of Perceived Organizational Justice and Organizational Commitment as Predictors of Job Satisfaction among Employees in the Hospitality Industry. International Journal of Hospitality and Tourism Administration, 24(3), 415–444. https://doi.org/10.1080/15256480.2021.1988882
Gopinath, D. R. (2020). Impact of Job Satisfaction on Organizational Commitment Among the Academic Leaders of Tamil Nadu Universities. Gedrag & Organisatie Review, 33(02). https://doi.org/10.37896/gor33.02/241
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis. https://doi.org/10.1002/9781119409137.ch4
Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM).
Hakami, A., Almutairi, H., Alsulyis, R., Rrwis, T. Al, & Battal, A. Al. (2020). The Relationship between Nurses Job Satisfaction and Organizational Commitment. Health Science Journal, 14(1), 1–5. https://doi.org/10.36648/1791-809x.14.1.692
Hery, S. (2022). Siswi SMP di Bengkulu Dicekik Kepsek Sampai Trauma Ke Sekolah. DetikSumut. https://www.google.com/amp/s/www.detik.com/sumut/hukum-dan-kriminal/d-6323018/siswi-smp-di-bengkulu-dicekik-kepsek-sampai-trauma-ke-sekolah/amp
Imamoglu, S. Z., Ince, H., Turkcan, H., & Atakay, B. (2019). The Effect of Organizational Justice and Organizational Commitment on Knowledge Sharing and Firm Performance. Procedia Computer Science, 158, 899–906. https://doi.org/10.1016/j.procs.2019.09.129
Ingsih, K., Prayitno, A., Waluyo, D. E., & Suhana, S. (2020). Mediating Roles of Job Satisfaction toward the Organizational Commitment of Employees in the Public Sector. Journal of Asian Finance, Economics and Business, 7(10), 999–1006. https://doi.org/10.13106/jafeb.2020.vol7.no10.999
Iqbal, Q., & Ahmad, B. (2016). Organizational Justice, Trust and Organizational Commitment in Banking Sector of Pakistan. Journal of Applied Economics and Business, 4(01), 26–43.
Juniandra, R. (2023). Berkelahi dengan Guru karena Soal Matematika, Siswa SMP di Kota Bengkulu Kini jadi Pesakitan. Bengkulu.Tribunnews.Com. https://www.google.com/amp/s/bengkulu.tribunnews.com/amp/2023/01/12/berkelahi-dengan-guru-karena-soal-matematika-siswa-smp-di-kota-bengkulu-kini-jadi-pesakitan
Kristanto, H. (2015). Keadilan Organisasional, Komitmen Organisasional, Dan Kinerja Karyawan. Jurnal Manajemen Dan Kewirausahaan (Journal of Management and Entrepreneurship), 17(1), 86–98. https://doi.org/10.9744/jmk.17.1.86-98
Linda, M. R., & Yonita, R. (2018). The Effect of Job Satisfaction and Perceived Organizational Support on Organizational Commitment of Banksr Employees in Padang. 57(Piceeba), 216–222. https://doi.org/10.2991/piceeba-18.2018.50
Maan, A. T., Abid, G., Butt, T. H., Ashfaq, F., & Ahmed, S. (2020). Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6(1), 1–10. https://doi.org/10.1186/s43093-020-00027-8
Majid, U. (2018). Research Fundamentals: Study Design, Population, and Sample Size. Undergraduate Research in Natural and Clinical Science and Technology Journal, 2(1), 1–7. https://doi.org/10.26685/urncst.16
Pelealu, D. R. (2022). The Effect of Perceived Organizational Support, Psychological Well-Being, and Person Job Fit on Organizational Commitment through Organizational Citizenship Behavior (OCB) as Variable Intervening in Automotif Companies. Scholars Journal of Economics, Business and Management, 9(4), 81–94. https://doi.org/10.36347/sjebm.2022.v09i04.003
Purnama, A. N. C. (2020). Pengaruh Persepsi Pengembangan Karir dan Dukungan Organisasi terhadap Komitmen Organisasi. 8(2), 316–328.
Riska, Perizade, B., & Zunaidah. (2023). The impact of Perceived Organizational Support on Commitment with Satisfaction as a Mediating Variable on Employees with Disabilities at PT. Omron. International Journal of Social Science Research and Review, 6(1), 252–259. http://dx.doi.org/10.47814/ijssrr.v6i1.456
Saha, R. (2016). Factors Influencing Organizational Commitment - Research And Lessons. 8(3), 36–48.
Sari, N. K. (2019). Pengaruh Persepsi Dukungan Organisasi Dan Keadilan Organisasi Terhadap Kepuasan Kerja. 7(1), 120–128.
Silitonga, N., Novitasari, D., Sutardi, D., Sopa, A., Asbari, M., Yulia, Y., Supono, J., & Fauji, A. (2020). the Relationship Oftransformational Leadership, Organizational Justice and Organizational Commitment: a Mediation Effect of Job Satisfaction. Journal of Critical Reviews, 7(19), 108–119.
Sukarmin, & Sin, I. (2022). the Influence of Principal Instructional Leadership Behaviour on the Organisational Commitment of Junior High School Teachers in Surakarta. Malaysian Journal of Learning and Instruction, 19(2), 69–95. https://doi.org/10.32890/mjli2022.19.2.3
Sukarmin, & Sin, I. (2024). The Influence of Principal Instructional Leadership Behaviour on the Organisational Commitment of Junior High School Teachers in Surakarta. Malaysian Journal of Learning and Instruction, 21(1), 217–247.
Sulistyawati, N., Setyadi, I. K., & Nawir, J. (2022). Pengaruh Lingkungan Kerja, Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Karyawan Millenial. Studi Ilmu Manajemen Dan Organisasi, 3(1), 183–197. https://doi.org/10.35912/simo.v3i1.680
Supriya, C., & Dadhabai, S. (2024). Analyzing the impact of organization justice on employee commitment. Does job satisfaction mediate the relationship. MATEC Web of Conferences, 392, 01051. https://doi.org/10.1051/matecconf/202439201051
Tawiah, K. A., & Mensah, J. (2016). Occupational Health and Safety and Organizational Commitment: Evidence from the Ghanaian Mining Industry. Safety and Health at Work, 7(3), 225–230. https://doi.org/10.1016/j.shaw.2016.01.002
Tourindo, W. (2024). Jadi Tersangka Dugaan Korupsi Dana BOS Rp1 Miliar, 2 Guru SMP di Bengkulu Ditahan. Rakyat Bengkulu. https://www.google.com/amp/s/harianrakyatbengkulu.bacakoran.co/amp/14620/jadi-tersangka-dugaan-korupsi-dana-bos-rp1-miliar-2-guru-smp-di-bengkulu-ditahan
Umayatin, S., & Agustina, T. S. (2023). Komitmen Organisasional Karyawan Indomaret Di Bojonegoro Ditinjau Dari Keadilan Organisasional, Kepuasan Kerja Dan Trust. 19(1).
Veress, Z. E., & Gavreliuc, A. (2018). Organizational Commitment, Organizational Justice and Work Satisfaction: A Comprehensive Model in a Romanian Organizational Setting. Romanian Journal of Applied Psychology, 20(2), 60–69. https://doi.org/10.24913/rjap.20.2.05
Zumrah, A. R., & Boyle, S. (2015). The effects of perceived organizational support and job satisfaction on transfer of training. Personnel Review, 44(2), 236–254. https://doi.org/10.1108/PR-02-2013-0029
Published
2026-05-12
How to Cite
ALFIYYAH, Saarah; PRANINGRUM, Praningrum.
Perceived Organizational Support and Justice on Organizational Commitment through Job Satisfaction In Bengkulu Teachers.
JMK (Jurnal Manajemen dan Kewirausahaan), [S.l.], v. 11, n. 2, p. 436-452, may 2026.
ISSN 2656-0771.
Available at: <https://ejournal.uniska-kediri.ac.id/index.php/ManajemenKewirausahaan/article/view/8614>. Date accessed: 14 may 2026.
doi: https://doi.org/10.32503/jmk.v11i2.8614.
Issue
Section
Artikel Ilmiah
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