Analisis Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Aparatur Sipil Negara Pada Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Kediri

Abstract

Civil servant performance is an important factor in the quality of public services and the achievement of government organizational objectives. This study examines the effects of Delegative Leadership Style, Work Motivation, and Work Discipline on the Performance of civil servants at KPPBC Tipe Madya Cukai Kediri. The study employed a quantitative, verificative, explanatory research design. The population consisted of 82 employees, while 70 employees were selected using purposive sampling with the criteria that respondents were not assigned outside the city, worked in implementing positions, and were under 50 years old. Data were collected through a Likert-scale questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 4.0, including measurement-model assessment, structural-model assessment, and bootstrapping. The results show that Delegative Leadership Style has a positive and significant effect on Performance (beta = 0.352; t = 2.659; p = 0.008), Work Motivation has a positive and significant effect (beta = 0.221; t = 2.575; p = 0.010), and Work Discipline has a positive and significant effect (beta = 0.403; t = 3.038; p = 0.002). The R-square value for Performance is 0.853, indicating that the three predictors explain 85.3% of its variance. Based on the f-square values, Work Discipline provides the largest contribution at 0.218, followed by Delegative Leadership Style at 0.180 and Work Motivation at 0.100. The study concludes that all three variables positively support civil servant performance, with Work Discipline as the dominant factor in the model. Interpretation should consider the incomplete discriminant validity and the Work Discipline VIF value of 5.084