Implementasi Apik (Aplikasi Ijin Keluar) Berbasis Smart City Terhadap Work-Life Balance Dan Kinerja Pegawai Sebagai Upaya Mewujudkan Good Governance
Abstract
Penelitian ini bertujuan untuk menelaah peran work-life balance sebagai variabel mediasi dalam hubungan antara penggunaan APIK dan kinerja pegawai pada konteks penerapan smart city, serta menilai pengaruh penggunaan APIK terhadap kinerja pegawai di KPP Pratama Kediri, meneliti pengaruh penggunaan APIK terhadap work-life balance pegawai, dan menganalisis pengaruh work-life balance terhadap kinerja pegawai. Penelitian ini menggunakan pendekatan kuantitatif dengan jumlah sampel sebanyak 80 responden, dan teknik pengumpulan data dilakukan melalui kuesioner (angket). Untuk analisis data, peneliti memanfaatkan Microsoft Office Excel 2007 untuk melakukan analisis statistik deskriptif, serta Statistical Package for Social Sciences (SPSS) for Windows versi 21.0 untuk melakukan uji asumsi klasik dan pengujian hipotesis. Hasil penelitian menunjukkan bahwa penggunaan APIK berpengaruh positif terhadap work-life balance, penggunaan APIK berpengaruh positif terhadap kinerja pegawai, work-life balance berpengaruh positif terhadap kinerja pegawai, dan work-life balance berperan sebagai variabel mediasi dalam pengaruh penggunaan APIK terhadap kinerja pegawai.
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Fisher-McAuley, G., Stanton, J., Jolton, J., & Gavin, J. (2003). Modelling the relationship between work-life balance and organizational outcomes. Proceedings of the Annual Conference of the Society for Industrial-Organizational Psychology.
Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanović, N., & Meijers, E. (2007). Smart Cities – Ranking of European Medium-Sized Cities. Vienna University of Technology.
Greenhaus, J. H., & Allen, T. D. (2011). Work-family balance: A review and extension of the literature. Handbook of Occupational Health Psychology, 2, 165-183.
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Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York: Guilford Press.
Hidayat, A. (2019). Pengaruh Good Governance terhadap Kinerja ASN di Kementerian Keuangan. Tesis. Universitas Indonesia.
Kalliath, T., & Brough, P. (2008). Work-life balance: A review of the meaning of the balance construct. Journal of Management & Organization, 14(3), 323–327.
Kementerian Komunikasi dan Informatika Republik Indonesia. (2020). Strategi Nasional Smart City.
Kossek, E. E. (2016). Managing work-life boundaries in the digital age. Organizational Dynamics, 45(3), 258-270.
Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government Information Quarterly, 18(2), 122–136.
MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39(1), 99-1
Nam, T., & Pardo, T. A. (2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions. Proceedings of the 12th Annual International Digital Government Research Conference.
Pratiwi, D. (2020). Implementasi Good Governance dalam Pelayanan Publik di Disdukcapil Kota Yogyakarta. Tesis. Universitas Gadjah Mada.
Putri, N., & Widodo, D. (2020). Analisis Work-Life Balance ASN dalam Perspektif Gender. Jurnal Administrasi Publik, 15(2), 123–134.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. Pearson Education.
Santoso, A. (2009). Akuntabilitas Birokrasi Publik dalam Perspektif Good Governance. Jakarta: Rajawali Pers.
Sari, R. (2021). Pengaruh Workload dan Work-Life Balance terhadap Job Satisfaction pada Pegawai Dinas Sosial Kota Semarang. Tesis. Universitas Diponegoro
Simamora, D., & Wibowo, A. (2021). Work-Life Balance dan Efektivitas ASN di Kementerian Dalam Negeri. Tesis. Universitas Indonesia.
Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13, 290–312.
Suryani, A., & Wibowo, H. (2022). Pengaruh Work Life Balance terhadap Kinerja Pegawai. Jurnal Ekonomi dan Manajemen, 13(2), 45-56.
UNDP. (1997). Governance for Sustainable Human Development. United Nations Development Programme.
United Nations. (2022). E-Government Survey 2022: The Future of Digital Government. United Nations Department of Economic and Social Affairs.
Widodo, J. (2010). Good Governance: Telaah dari Dimensi Akuntabilitas dan Kontrol Birokrasi pada Era Desentralisasi dan Otonomi Daerah. Surabaya: Insan Cendekia.
Wijaya, R. (2022). Good Governance dan Transformasi Digital Pelayanan Publik di Kota Bandung. Tesis. Universitas Padjadjaran
World Bank. (1992). Governance and Development.
Yuliana, D. (2023). Efektivitas Sistem Perizinan Elektronik Terhadap Kinerja Pegawai Negeri Sipil. Jurnal Administrasi Publik, 9(1), 20-35.
Zanella, A., Bui, N., Castellani, A., Vangelista, L., & Zorzi, M. (2014). Internet of Things for Smart Cities. IEEE Internet of Things Journal, 1(1), 22–32
Published
2026-05-06
How to Cite
BASTINO, Aulia; ARISYAHIDIN, Arisyahidin.
Implementasi Apik (Aplikasi Ijin Keluar) Berbasis Smart City Terhadap Work-Life Balance Dan Kinerja Pegawai Sebagai Upaya Mewujudkan Good Governance.
Otonomi, [S.l.], v. 26, n. 1, p. 120-126, may 2026.
ISSN 2657-1684.
Available at: <https://ejournal.uniska-kediri.ac.id/index.php/otonomi/article/view/8836>. Date accessed: 16 may 2026.
doi: https://doi.org/10.32503/otonomi.v26i1.8836.
Section
Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
http://creativecommons.org/licenses/by/4.0
