PUTRA, Arga Permana.
 Pengaruh Service Fairness dan Customer Engagement terhadap Kepuasan Pelanggan Telkomsel di Kota Kediri.
<strong>Jurnal Cendekia Manajemen (JCM)</strong>, [S.l.], v. 1, n. 3, p. 11-22, dec. 2023.
Available at: &lt;<a href="https://ejournal.uniska-kediri.ac.id/index.php/jcm/article/view/4462" target="_new">https://ejournal.uniska-kediri.ac.id/index.php/jcm/article/view/4462</a>&gt;. Date accessed: 21 dec. 2024.
doi: <a href="https://doi.org/10.32503/jcm.v1i3.4462">https://doi.org/10.32503/jcm.v1i3.4462</a>.