High Performance Work System dan Innovation Performance, Mediasi oleh Intrinsic Motivation dan Moderasi oleh Person-Organization Fit pada Perbankan di Kota Batam
Indonesia
Abstract
This study seeks to examine the effect of High Performance Work System (HPWS) on Innovation Performance with the mediating role of Intrinsic Motivation and moderated by Individual-Organizational Fit in banking institutions in Batam City. Data was collected using a quantitative approach and Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis taken from 350 respondents working in the banking sector. The findings of this study indicate that HPWS has a significant positive influence on Innovation Performance, both directly and through the mediation of intrinsic motivation. However, person-organization fit was found to have a significant negative moderating effect on the relationship between HPWS and intrinsic motivation. These results suggest that alignment of individual and organizational values is critical in maximizing the impact of HPWS on employee motivation and innovation.
References
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Cai, W., Xu, C., Yu, S., and Gong, X. (2022). Research on the Impact of Challenge-Hindrance Stress on Employees’ Innovation Performance: A Chain Mediation Model. Frontiers in Psychology, 13(April), 1–11. doi:10.3389/fpsyg.2022.745259
Chai, L., and Xiao, Y. (2018). High-Performance Work System and Employee Innovation Performance: The Role of Obse and Power Distance Orientation. Advances in Economics, Business and Management Research, 56(Febm), 404–409. doi:10.2991/febm-18.2018.93
Curzi, Y., and Ferrarini, F. (2023). High-performance work systems and firm innovation: the moderating role of digital technology and employee participation. Evidence from Europe. Management Research Review, 47(13), 51–67. doi:10.1108/MRR-11-2022-0751
Ding, Y., and Liu, Y. (2022). The Influence of High-Performance Work Systems on the Innovation Performance of Knowledge Workers. Sustainability (Switzerland), 14(22). doi:10.3390/su142215014
Dorta-Afonso, D., González-de-la-Rosa, M., García-Rodríguez, F. J., and Romero-Domínguez, L. (2021). Effects of high-performance work systems (HPWS) on hospitality employees’ outcomes through their organizational commitment, motivation, and job satisfaction. Sustainability (Switzerland), 13(6). doi:10.3390/su13063226
Fischer, C., Malycha, C. P., and Schafmann, E. (2019). The influence of intrinsic motivation and synergistic extrinsic motivators on creativity and innovation. Frontiers in Psychology, 10(FEB), 1–15. doi:10.3389/fpsyg.2019.00137
Hadjri, M. I., Perizade, B., WK, W. F., Santati, P., and Musdalifah, F. S. (2023). Kapabilitas Dinamik, Kompetensi Sumber Daya Manusia, dan Kinerja Inovasi: Studi Empiris dalam Pengembangan Industri Halal di Sumatera Selatan Selama Pandemi Covid-19. Jurnal Media Wahana Ekonomika, 20(1), 91–103. doi:10.31851/jmwe.v20i1.11103
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., and Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer.
Han, J., Sun, J. M., and Wang, H. L. (2020). Do high performance work systems generate negative effects? How and when? Human Resource Management Review, 30(2), 100699. doi:10.1016/j.hrmr.2019.100699
Javed, H. A., Khan, N. A., Michalk, S., Khan, N. U., and Kamran, M. (2023). High-Performance Work System and Innovation Capabilities: The Mediating Role of Intellectual Capital. Administrative Sciences, 13(1). doi:10.3390/admsci13010023
Li, Y., Li, X., and Liu, Y. (2021). How does high-performance work system prompt job crafting through autonomous motivation: The moderating role of initiative climate. International Journal of Environmental Research and Public Health, 18(2), 1–15. doi:10.3390/ijerph18020384
Mehralian, G., Sheikhi, S., Zatzick, C., and Babapour, J. (2023). The dynamic capability view in exploring the relationship between high-performance work systems and innovation performance. International Journal of Human Resource Management, 34(18), 3555–3584. doi:10.1080/09585192.2022.2138494
Mushtaq, N., Javeed, A., Saeed, A., and Altaf, M. (2021). Reconnoitering the Intervening Role of Dynamic Capabilities Between High-Performance Work Systems and Innovation Performance. Humanities and Social Sciences Reviews, 9(3), 1202–1211. doi:10.18510/hssr.2021.93118
Nawaz, K., and Khan, H. (2023). the High-Performance Work System and Innovative Performances: Mediating Role of Voice Opportunity. Journal of Social Research Development, 4(4), 656–668. doi:10.53664/jsrd/04-04-2023-01-656-668
Paramanandana, H., and Kistyanto, A. (2021). Pengaruh High-Performance Work System terhadap Kinerja Melalui Resiliensi pada Karyawan Bank (The Effect of High Performance Work System on Performance through Resilience in Bank Employees). Journal Ekonomi Bisnis Dan Akuntansi, 8(2), 117–124.
Park, J., Academia-Industrial, C. O.-J. of the K., and 2020, undefined. (2020). The Relationship between High-performance Work Systems and Organizational Innovation Performance: Investigating the Roles of Human and Customer Service Competencies. The Korea Academia-Industrial Cooperation Society, 21(6), 325–331. https://www.koreascience.or.kr/article/JAKO202019550428247.page
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Rani, R. M., Rahman, N. R. A., and Yusak, N. A. M. (2021). The relationship between high performance work system (HPWS), psychological empowerment (PE) and service employees’ performance (SEP): Evidence from automotive retail industry. Management Science Letters, 11, 1913–1918. doi:10.5267/j.msl.2021.1.011
Ratih, I., and Monica, B. S. (2021). Peranan Person Organization Fit Dan Person Job Fit Dalam Meningkatkan Job Satisfaction Dengan Work Engagement Sebagai Mediasi. Majalah Ekonomi, 26(1), 8–28. doi:10.36456/majeko.vol26.no1.a3950
Rri.co.id. (2024). Angka Kredit di Kepri Tembus Hingga 51 Triliun Rupiah. Rri.Co.Id. https://rri.co.id/index.php/batam/keuangan/942365/angka-kredit-di-kepri-tembus-hingga-51-triliun-rupiah#:~:text=
Sari, A. D., Suharno, S., and Achmad, G. N. (2021). Pengaruh Inovasi Pemasaran terhadap Kinerja Inovatif dan Kinerja Pemasaran pada Usaha Mikro Kecil dan Menengah (UMKM) Kota Bontang. Jurnal Sinar Manajemen, 8(1), 23–28. doi:10.56338/jsm.v8i1.1431
Sarstedt, M., Ringle, C. M., and Hair, J. F. (2021). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (Issue October 2023). doi:10.1007/978-3-319-57413-4_15
Seong, J. Y., Yang, I., and Zhang, L. (2023). What Initiates Creativity in an Organization?: A Two-Horse Carriage of HRM and PO Fit. Sustainability (Switzerland), 15(17), 1–15. doi:10.3390/su151713200
Shah, A. S., Jatoi, S. A., and Sha, S. S. (2023). High Performance Work System and Organizational Innovation: the Mediating Role of Innovative Work Behaviour. Pakistan Journal of International Affairs, 6(2), 665–687. doi:10.52337/pjia.v6i2.835
Shahzad, K., Arenius, P., Muller, A., Rasheed, M. A., and Bajwa, S. U. (2019). Unpacking the relationship between high-performance work systems and innovation performance in SMEs. Personnel Review, 48(4), 977–1000. doi:10.1108/PR-10-2016-0271
Shaturaev, J., Khakimova, M., Fayzullaeva, N., Kholmuratov, S., and Scholar, G. (2023). A Dual Mediation Model for Evaluating the Impact of Organizational Change on Employee Innovation Performance. Www.Preprints.Org, 1(0043). doi:10.20944/preprints202311.0043.v1
Silfiana, E., and Nabhan, F. (2022). High Performance Work System (HPWS) Dan Dampaknya Terhadap Performance. JUEB : Jurnal Ekonomi Dan Bisnis, 1(4), 27–32. doi:10.57218/jueb.v1i4.289
Susilowati, A. (2022). Analysis of the Influence of Transformational Leadership Style, Compensation and Motivation on Employee Innovation Performance With Organizational Citizenship Behavior (Ocb) As an Intervening. Journal of International Conference Proceedings, 5(5), 247–258. doi:10.32535/jicp.v5i5.2013
Wang, Y., Zhu, L., and Jin, X. (2024). The Effect of a High-Performance Work System on Organizational Innovation Performance: The Mediating Effect of Employees’ Intrinsic Motivation and the Moderating Effect of Person–Organization Fit. Systems, 12(7). doi:10.3390/systems12070230
Xiaoyu, X., and Wei, W. (2020). The influence relationship among extrinsic incentive, intrinsic motivation and employee innovation performance based on holmstrom and milgrom model. Proceedings - 2020 Management Science Informatization and Economic Innovation Development Conference, MSIEID 2020, 136–141. doi:10.1109/MSIEID52046.2020.00032
Cai, W., Xu, C., Yu, S., and Gong, X. (2022). Research on the Impact of Challenge-Hindrance Stress on Employees’ Innovation Performance: A Chain Mediation Model. Frontiers in Psychology, 13(April), 1–11. doi:10.3389/fpsyg.2022.745259
Chai, L., and Xiao, Y. (2018). High-Performance Work System and Employee Innovation Performance: The Role of Obse and Power Distance Orientation. Advances in Economics, Business and Management Research, 56(Febm), 404–409. doi:10.2991/febm-18.2018.93
Curzi, Y., and Ferrarini, F. (2023). High-performance work systems and firm innovation: the moderating role of digital technology and employee participation. Evidence from Europe. Management Research Review, 47(13), 51–67. doi:10.1108/MRR-11-2022-0751
Ding, Y., and Liu, Y. (2022). The Influence of High-Performance Work Systems on the Innovation Performance of Knowledge Workers. Sustainability (Switzerland), 14(22). doi:10.3390/su142215014
Dorta-Afonso, D., González-de-la-Rosa, M., García-Rodríguez, F. J., and Romero-Domínguez, L. (2021). Effects of high-performance work systems (HPWS) on hospitality employees’ outcomes through their organizational commitment, motivation, and job satisfaction. Sustainability (Switzerland), 13(6). doi:10.3390/su13063226
Fischer, C., Malycha, C. P., and Schafmann, E. (2019). The influence of intrinsic motivation and synergistic extrinsic motivators on creativity and innovation. Frontiers in Psychology, 10(FEB), 1–15. doi:10.3389/fpsyg.2019.00137
Hadjri, M. I., Perizade, B., WK, W. F., Santati, P., and Musdalifah, F. S. (2023). Kapabilitas Dinamik, Kompetensi Sumber Daya Manusia, dan Kinerja Inovasi: Studi Empiris dalam Pengembangan Industri Halal di Sumatera Selatan Selama Pandemi Covid-19. Jurnal Media Wahana Ekonomika, 20(1), 91–103. doi:10.31851/jmwe.v20i1.11103
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., and Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer.
Han, J., Sun, J. M., and Wang, H. L. (2020). Do high performance work systems generate negative effects? How and when? Human Resource Management Review, 30(2), 100699. doi:10.1016/j.hrmr.2019.100699
Javed, H. A., Khan, N. A., Michalk, S., Khan, N. U., and Kamran, M. (2023). High-Performance Work System and Innovation Capabilities: The Mediating Role of Intellectual Capital. Administrative Sciences, 13(1). doi:10.3390/admsci13010023
Li, Y., Li, X., and Liu, Y. (2021). How does high-performance work system prompt job crafting through autonomous motivation: The moderating role of initiative climate. International Journal of Environmental Research and Public Health, 18(2), 1–15. doi:10.3390/ijerph18020384
Mehralian, G., Sheikhi, S., Zatzick, C., and Babapour, J. (2023). The dynamic capability view in exploring the relationship between high-performance work systems and innovation performance. International Journal of Human Resource Management, 34(18), 3555–3584. doi:10.1080/09585192.2022.2138494
Mushtaq, N., Javeed, A., Saeed, A., and Altaf, M. (2021). Reconnoitering the Intervening Role of Dynamic Capabilities Between High-Performance Work Systems and Innovation Performance. Humanities and Social Sciences Reviews, 9(3), 1202–1211. doi:10.18510/hssr.2021.93118
Nawaz, K., and Khan, H. (2023). the High-Performance Work System and Innovative Performances: Mediating Role of Voice Opportunity. Journal of Social Research Development, 4(4), 656–668. doi:10.53664/jsrd/04-04-2023-01-656-668
Paramanandana, H., and Kistyanto, A. (2021). Pengaruh High-Performance Work System terhadap Kinerja Melalui Resiliensi pada Karyawan Bank (The Effect of High Performance Work System on Performance through Resilience in Bank Employees). Journal Ekonomi Bisnis Dan Akuntansi, 8(2), 117–124.
Park, J., Academia-Industrial, C. O.-J. of the K., and 2020, undefined. (2020). The Relationship between High-performance Work Systems and Organizational Innovation Performance: Investigating the Roles of Human and Customer Service Competencies. The Korea Academia-Industrial Cooperation Society, 21(6), 325–331. https://www.koreascience.or.kr/article/JAKO202019550428247.page
Pressrelease.id. (2024). Tingkatkan Pengalaman Perbankan Nasabah di Batam,CIMB Niaga Optimalkan LayananDigital. Pressrelease.Id. https://pressrelease.kontan.co.id/news/tingkatkan-pengalaman-perbankan-nasabah-di-batamcimb-niaga-optimalkan-layanandigital
Rani, R. M., Rahman, N. R. A., and Yusak, N. A. M. (2021). The relationship between high performance work system (HPWS), psychological empowerment (PE) and service employees’ performance (SEP): Evidence from automotive retail industry. Management Science Letters, 11, 1913–1918. doi:10.5267/j.msl.2021.1.011
Ratih, I., and Monica, B. S. (2021). Peranan Person Organization Fit Dan Person Job Fit Dalam Meningkatkan Job Satisfaction Dengan Work Engagement Sebagai Mediasi. Majalah Ekonomi, 26(1), 8–28. doi:10.36456/majeko.vol26.no1.a3950
Rri.co.id. (2024). Angka Kredit di Kepri Tembus Hingga 51 Triliun Rupiah. Rri.Co.Id. https://rri.co.id/index.php/batam/keuangan/942365/angka-kredit-di-kepri-tembus-hingga-51-triliun-rupiah#:~:text=
Sari, A. D., Suharno, S., and Achmad, G. N. (2021). Pengaruh Inovasi Pemasaran terhadap Kinerja Inovatif dan Kinerja Pemasaran pada Usaha Mikro Kecil dan Menengah (UMKM) Kota Bontang. Jurnal Sinar Manajemen, 8(1), 23–28. doi:10.56338/jsm.v8i1.1431
Sarstedt, M., Ringle, C. M., and Hair, J. F. (2021). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (Issue October 2023). doi:10.1007/978-3-319-57413-4_15
Seong, J. Y., Yang, I., and Zhang, L. (2023). What Initiates Creativity in an Organization?: A Two-Horse Carriage of HRM and PO Fit. Sustainability (Switzerland), 15(17), 1–15. doi:10.3390/su151713200
Shah, A. S., Jatoi, S. A., and Sha, S. S. (2023). High Performance Work System and Organizational Innovation: the Mediating Role of Innovative Work Behaviour. Pakistan Journal of International Affairs, 6(2), 665–687. doi:10.52337/pjia.v6i2.835
Shahzad, K., Arenius, P., Muller, A., Rasheed, M. A., and Bajwa, S. U. (2019). Unpacking the relationship between high-performance work systems and innovation performance in SMEs. Personnel Review, 48(4), 977–1000. doi:10.1108/PR-10-2016-0271
Shaturaev, J., Khakimova, M., Fayzullaeva, N., Kholmuratov, S., and Scholar, G. (2023). A Dual Mediation Model for Evaluating the Impact of Organizational Change on Employee Innovation Performance. Www.Preprints.Org, 1(0043). doi:10.20944/preprints202311.0043.v1
Silfiana, E., and Nabhan, F. (2022). High Performance Work System (HPWS) Dan Dampaknya Terhadap Performance. JUEB : Jurnal Ekonomi Dan Bisnis, 1(4), 27–32. doi:10.57218/jueb.v1i4.289
Susilowati, A. (2022). Analysis of the Influence of Transformational Leadership Style, Compensation and Motivation on Employee Innovation Performance With Organizational Citizenship Behavior (Ocb) As an Intervening. Journal of International Conference Proceedings, 5(5), 247–258. doi:10.32535/jicp.v5i5.2013
Wang, Y., Zhu, L., and Jin, X. (2024). The Effect of a High-Performance Work System on Organizational Innovation Performance: The Mediating Effect of Employees’ Intrinsic Motivation and the Moderating Effect of Person–Organization Fit. Systems, 12(7). doi:10.3390/systems12070230
Xiaoyu, X., and Wei, W. (2020). The influence relationship among extrinsic incentive, intrinsic motivation and employee innovation performance based on holmstrom and milgrom model. Proceedings - 2020 Management Science Informatization and Economic Innovation Development Conference, MSIEID 2020, 136–141. doi:10.1109/MSIEID52046.2020.00032
Published
2026-06-08
How to Cite
JOLIN, jolin; MON, Muhammad Donal.
High Performance Work System dan Innovation Performance, Mediasi oleh Intrinsic Motivation dan Moderasi oleh Person-Organization Fit pada Perbankan di Kota Batam.
REVITALISASI : Jurnal Ilmu Manajemen, [S.l.], v. 15, n. 1, p. 10-20, june 2026.
ISSN 2657-1684.
Available at: <https://ejournal.uniska-kediri.ac.id/index.php/Revitalisasi/article/view/8168>. Date accessed: 09 june 2026.
doi: https://doi.org/10.32503/revitalisasi.v15i1.8168.
Section
Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License
