Job Satisfaction as a Mediator between Leadership, Work Environment, and Well-being on Employee Performance in the Manufacturing Sector
Abstract
Over the past three years, Company X, a cardboard manufacturing company, has experienced a significant increase in both the number of partners and production volume. However, this growth has not always been accompanied by optimal employee performance, highlighting the need for effective human resource management strategies. This study aims to analyze the role of job satisfaction as a mediator in the influence of leadership, work environment, and well-being on employee performance. The research sample consisted of 96 permanent employees of Company X. The exogenous variables analyzed include leadership, work environment, and well-being, with job satisfaction as the intervening variable and employee performance as the endogenous variable. The results indicate that all direct and indirect effects through job satisfaction are significant, with significance values below 0.05. Job satisfaction was found to mediate the effects of leadership, work environment, and well-being on employee performance. These findings underscore the crucial role of job satisfaction in enhancing employee motivation, productivity, and performance. Theoretically, this study reinforces the understanding of the mediating mechanism of job satisfaction between organizational factors and performance. Practically, the findings provide guidance for the management of Company X in designing policies and interventions that enhance employee satisfaction, thereby improving employee performance and supporting sustainable company growth.
References
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Suwondo, D. I., & Sutanto, E. M. (2015). Hubungan lingkungan kerja, disiplin kerja, dan kinerja karyawan. Jurnal Manajemen Dan Kewirausahaan, 17(2), 145–154. https://doi.org/10.9744/jmk.17.2.145-154
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Wardani, F. P., Silalahi, V. A. J. M., Simanjuntak, A. S., Redian, S. A., Suherman, T., Syahid, N. H., & Tangkudung, A. G. D. (2024). Evaluasi Efektivitas Program Kesejahteraan Karyawan dalam Meningkatkan Kinerja dan Kepuasan Kerja. INNOVATIVE: Journal Of Social Science Research, 4(2), 5822–5830. https://doi.org/10.31004/innovative.v4i2.10060
Adipra, I. M. Y., & Surya, I. B. K. (2025). Peran kepuasan kerja memediasi pengaruh kepemimpinan transformasional terhadap kinerja karyawan. Jurnal Ilmu Manajemen, 239–255. https://doi.org/10.26740/jim.v13n1.p255-266
Afkarina, I., Haris, R. A., & Widayanto, M. T. (2024). Pengaruh Kesejahteraan Karyawan, Motivasi, Dan Disiplin Kerja Terhadap Kinerja Karyawan PT Pos Indonesia Cabang Probolinggo. JUMAD: Journal Management, Accounting, & Digital Business, 2(1), 81–90. https://doi.org/10.51747/jumad.v2i1.1531
Andika, D., & Abidin, A. Z. (2024). Pengaruh Lingkungan Kerja Fisik Dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan Pada Pabrik Tahu MDS Cabang Serpong. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(2), 980–995. https://doi.org/10.35870/jemsi.v10i2.2224
Anggraini, S. D., Rony, Z. T., & Sari, R. K. (2024). Pengaruh Lingkungan Kerja dan Disiplin Kerja Terhadap Kinerja Pegawai Kantor Kecamatan Babelan. Jurnal Kewirausahaan Dan Multi Talenta, 2(1), 49–58. https://doi.org/10.38035/jkmt.v2i1.129
Ayunasrah, T., Ratnawati, R., Diana, R., & Ansari, A. (2022). Pengaruh Lingkungan Kerja terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Mediasi pada Dinas Lingkungan Hidup Kabupaten Bener Meriah. Jurnal Ilmiah Ilmu Manajemen, 4(1), 1–10. https://doi.org/https://doi.org/10.55542/juiim.v4i1.147
Bohalima, A. Y. (2024). Pengaruh Kepemimpinan Terhadap Kinerja Pegawai Pada Kantor Camat Teluk Dalam. Jurnal Ilmiah Mahasiswa Nias Selatan, 7(2), 254–264. https://doi.org/10.57094/jim.v7i2.1382
Dartey-Baah, K., Issahaku, L., & Akwetey-Siaw, B. (2025). Authentic leadership and employee engagement: the mediating role of employee work environment. Industrial and Commercial Training, 57(1), 118–134. https://doi.org/10.1108/ICT-06-2024-0045
Dipoatmodjo, T. S. P., Kurniawan, A. W., & Haeruddin, M. (2021). Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Karyawan CV. Ibunda di Kota Makassar. Jurnal Manajemen, 1(1), 23–34. https://doi.org/10.26858/jm.v1i2.25598
Hayati, K., & Caniago, I. (2025). Exploring the influence of ethical leadership on employee performance: the mediating role of Islamic work ethic. International Journal of Ethics and Systems, 41(3), 608–629. https://doi.org/10.1108/IJOES-09-2024-0269
Indah, C. L., Alfarizi, R., & Wahjono, S. I. (2025). Strategi Pengembangan Sumber Daya Manusia dalam Meningkatkan Ekonomi Lokal di UMKM surababaya. Jurnal Ekonomi, Manajemen, Bisnis, dan Sosial (EMBISS), 5(2), 130–136. https://doi.org/10.59889/embiss.v5i2.361
Indahsari, R., & Manafe, L. A. (2022). Peran Gaya Kepemimpinan Path Goal Untuk Meningkatkan Motivasi Kerja Karyawan: Gaya Kepemimpinan; Kepemimpinan; Motivasi; Teori Path Goal. Jurnal Visionida, 8(1), 60–71. https://doi.org/10.30997/JVS.V8I1.5665
Juliartini, K., & Purba, I. A. P. L. (2024). Kajian teori konflik pekerjaan-keluarga dan kepuasan kerja: Studi literature review. JUIMA: Jurnal Ilmu Manajemen, 14(1), 101–110. https://doi.org/10.2668/JUIMA-08-3023
Marbun, H. S., & Jufrizen, J. (2022). Peran Mediasi Kepuasan Kerja Pada Pengaruh Dukungan Organisasi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Kantor Dinas Ketahanan Pangan Dan Peternakan Provinsi Sumatera Utara. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 5(1), 262–278. https://10.36778/jesya.v5i1.617
Martínez Falcó, J., Sánchez-García, E., Marco-Lajara, B., & Millán-Tudela, L. A. (2025). Green human resource management and green performance in the wine industry: the mediating role of employee well-being. International Journal of Organizational Analysis, 33(5), 985–1005. https://doi.org/10.1108/IJOA-10-2023-4051
Moron, L. M., Herdi, H., & Rangga, Y. D. P. (2023). Pengaruh budaya kerja terhadap kinerja karyawan Koperasi Simpan Pinjam Ikamala. Jurnal Kompetitif, 12(1), 1–14. https://doi.org/10.52333/kompetitif.v12i1.56
Nida, S., Husainah, N., Maswanto, M., & Ananto, T. (2024). Pengaruh Kepemimpinan, Kompetensi, Motivasi Kerja Terhadap Kepuasan Kerja Dan Implikasi Terhadap Kinerja Karyawan. Media Riset Bisnis Ekonomi Sains Dan Terapan, 2(2), 14–27. https://doi.org/10.71312/mrbest.v2i2.167
Ningrum, W. R. (2016). Pengaruh peranan dan pola asuh orang tua terhadap hasil belajar siswa Sekolah Dasar Negeri (SDN) di Kecamatan Bogor Barat. Jurnal Pendidikan, 17(2), 129–137. https://10.33830/jp.v17i2.273.2016
Pratiwi, A., & Rizky, M. C. (2024). Analisis Gaya Kepemimpinan, Employee Engagement dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PT Sarana Baja Perkasa Medan. MANEGGIO: Jurnal Ilmiah Magister Manajemen, 7(2), 161–171. https://doi.org/10.30596/maneggio.v7i2.21422
Ruleti, T. C. (2020). Pengaruh Kesejahteraan Dan Motivasi Kerja Terhadap Kinerja Guru Dengan Kepuasan Kerja Sebagai Variabel Mediasi Di SMP Se-Kecamatan Sumowono. Jurnal Agama Buddha Dan Ilmu Pengetahuan, 6(2), 90–105. https://doi.org/10.31539/costing.v8i2.14116
Sebayang, I. E. S., & Nurhaida, T. (2022). Pengaruh Kesejahteraan Terhadap Motivasi Kerja Karyawan Pada PT. Berdikari Karunia Abadi. Jurnal Manajemen Dan Bisnis, 442–452. https://10.54367/jmb.v22i2.2147
Subardjo, A., Susila, M. R., & Sari, J. (2025). Early Warning Financial Distress Model for Listed Companies in Indonesia-Based Machine Learning Markov Chain Monte Carlo. WSEAS Transactions on Business and Economics, 22, 1370–1380. https://10.37394/23207.2025.22.111
Susila, M. R. (2022). Spatio-Temporal Analysis of Rupiah Loans Provided by Commercial Banks And Rural Banks. BAREKENG: Jurnal Ilmu Matematika Dan Terapan, 16(3), 1003–1012. https://doi.org/10.30598/barekengvol16iss3pp1003
Susila, M. R. (2023). The Role of Work Engagement In Mediating The Effect of Job Characteristics and Compensation on Performance. Asian Management and Business Review, 3(1), 60–73. https://doi.org/10.20885/AMBR.vol3.iss1.art6
Susila, M. R., & Pradhani, F. A. (2025). The Role of Exchange Rate as a Moderator of the Influence of Macroeconomic Variables on the IDX Composite. International Research Journal of Economics and Management Studies IRJEMS, 4(5). https://10.56472/25835238/IRJEMS-V4I5P107
Suwondo, D. I., & Sutanto, E. M. (2015). Hubungan lingkungan kerja, disiplin kerja, dan kinerja karyawan. Jurnal Manajemen Dan Kewirausahaan, 17(2), 145–154. https://doi.org/10.9744/jmk.17.2.145-154
Taufik, A. M. M., Amanda, H., & Rizqiya, S. (2022). Transformational Leadership Style Analysis at PT. Tomo Food Industry Sumedang. JOBM-Journal Of Bussines Management Basic, 4(1), 45–54. https://doi.org/10.33481/jobm.v4i1.78
Wardani, F. P., Silalahi, V. A. J. M., Simanjuntak, A. S., Redian, S. A., Suherman, T., Syahid, N. H., & Tangkudung, A. G. D. (2024). Evaluasi Efektivitas Program Kesejahteraan Karyawan dalam Meningkatkan Kinerja dan Kepuasan Kerja. INNOVATIVE: Journal Of Social Science Research, 4(2), 5822–5830. https://doi.org/10.31004/innovative.v4i2.10060
Published
2026-09-09
How to Cite
SUSILA, Muktar Redy; NUGROHO, Wawan Cahyo; PRADHANI, Fastha Aulia.
Job Satisfaction as a Mediator between Leadership, Work Environment, and Well-being on Employee Performance in the Manufacturing Sector.
JMK (Jurnal Manajemen dan Kewirausahaan), [S.l.], v. 11, n. 3, p. 468-496, sep. 2026.
ISSN 2656-0771.
Available at: <https://ejournal.uniska-kediri.ac.id/index.php/ManajemenKewirausahaan/article/view/8741>. Date accessed: 10 sep. 2026.
doi: https://doi.org/10.32503/jmk.v11i3.8741.
Section
Artikel Ilmiah
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
