NUGROHO, Adityo Fajar; 						LAKSONO, Sonny SM.
 Analisis Konsep Servicescapes Dan Perceived Service Quality Terhadap Loyalitas Pelanggan Yang Dimediasi Oleh Kepuasan Konsumen (Studi Kasus Bank Jatim Cabang Trenggalek).
<strong>Otonomi</strong>, [S.l.], v. 23, n. 1, p. 39-44, may 2023.
ISSN 2657-1684.
Available at: &lt;<a href="https://ejournal.uniska-kediri.ac.id/index.php/otonomi/article/view/3631" target="_new">https://ejournal.uniska-kediri.ac.id/index.php/otonomi/article/view/3631</a>&gt;. Date accessed: 21 dec. 2024.
doi: <a href="https://doi.org/10.32503/otonomi.v23i1.3631">https://doi.org/10.32503/otonomi.v23i1.3631</a>.