Jufidah, Jufidah, AND 		Wellalangi, Maria.
" ADVANCING ENGLISH FOR HANDLING COMPLAINTS: INTEGRATING TEACHING FACTORY AND CLASSROOM APPROACHES AT POLITEKNIK ELBAJO COMMODUS" <em>Jurnal Pendidikan Bahasa Inggris Proficiency</em> [Online], Volume 8 Number 1 (1 January 2026)