Kamisutara, Made, 		Suyono, Joko, AND 		Sukoco, Agus.
" Product Quality and Service Quality as Determinants of Customer Loyalty: The Mediating Role of Customer Satisfaction in MSMEs in Tambaksari District, Surabaya" <em>JMK (Jurnal Manajemen dan Kewirausahaan)</em> [Online], Volume 11 Number 3 (9 September 2026)